OEM Service Care ( Direct from Cisco, Lifesize, Visual Nexus, Mirial, NCast etc. ) ( for Selected products only )
- This Service is mandotory to cover Hardware Warranty ( for selected products )
- Provides free major Software releases
- Prioirty Level 3 Technical support – within 180 minutes from OEM direct.
- Must be activated with in 90 days of installation / default Software activation
- AMS, CON SMB, CON SNT, Comprehensive Gateway Security Suite, etc all come under OEM Care.