Annual Comprehensive Maintenance Support:
This type of contract is ideally suited for organizations in
the following conditions:
You want to concentrate on your core business,
You want maximum utilization of your assets,
You want hassle free service with out
verifying defects, repairs, replacements and
actual claims ,
You want lowest possible risk at your end.
In this scheme, we render the following services:
On line help to troubleshoot and rectify minor
problems,
Service personnel visit your site to identify
the problem and troubleshoot at site itself.
Ship immediate stand-by with in 24 hours, if
equipment found defective.
Send system for repair or replacement to our
service centre
Return repaired system, install and restore
the system
In short, we do everything to restore the system at
any (at our) cost in the contracted period. All the
costs incurred in the above activity are borne by us and we
charge you only a comprehensive annual fee.
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