- User Consent & Authorization
By providing your contact details, you expressly consent to receive communications from A&T Video Networks Pvt Ltd (“Company”, “we”, “us”, or “our”) via email and/or WhatsApp. Such consent is obtained through voluntary opt-in via website forms, customer interactions, or other authorized channels.
- Purpose of Communication
Communications may include, but are not limited to:
- Product and service updates
- Customer support and transactional notifications
- Promotional campaigns and offers
- Important business announcements
- Regulatory Compliance
The Company complies with applicable Indian laws including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, and follows industry best practices for electronic communication and personal data protection. - Opt-Out / Withdrawal of Consent
Recipients may withdraw consent at any time by:
- Clicking the unsubscribe link in emails
- Replying “STOP” to WhatsApp messages
- Writing to us at:
- Opt-out requests will be processed within a reasonable timeframe
- Writing to us at: here you add your mail id i added [email protected] phone no you have to add at the end
- Data Privacy & Protection
All personal data is handled in accordance with our Privacy Policy and applicable data protection laws.
We ensure:
- No unauthorized sharing of personal data
- No sale or rental of user information
- Implementation of reasonable security practices
- Personal data is processed only for lawful purposes and retained only as long as necessary
- Data Principal Rights (DPDP Compliance)
In accordance with the Digital Personal Data Protection Act, 2023, you have the right to:
- Access information about your personal data
- Request correction or erasure of your data
- Withdraw consent at any time
- Raise grievances regarding data processing
To exercise these rights, you may contact us at: [email protected]
- Third-Party / Vendor Responsibility
The Company may engage authorized third-party service providers (including startup partners) to facilitate communications. Such vendors:
- Operate under strict contractual obligations
- Must maintain confidentiality and data security
- Are prohibited from unauthorized use of data
Any breach or misuse by vendors will result in legal and financial liability as per applicable laws and agreements.
- Platform Compliance
All WhatsApp communications are conducted in accordance with WhatsApp Business Policies, including mandatory user opt-in and approved message templates.
- Message Frequency & Content Control
The Company ensures that:
- Communications are relevant and necessary
- Message frequency is reasonable and non-intrusive
- No misleading or unlawful content is transmitted
- Acceptable Use by Recipients
Recipients agree not to engage in unlawful, abusive, or harmful activities in response to communications sent by the Company.
- Limitation of Liability
The Company shall not be held liable for:
- Delays or failures in delivery due to telecom/network issues
- Technical errors beyond reasonable control
- Any indirect or consequential damages
- Indemnity Clause
Users and third-party vendors agree to indemnify and hold harmless the Company against any claims, damages, or liabilities arising from misuse, breach of Terms, or violation of applicable laws.
- Amendments
The Company reserves the right to update or modify these Terms at any time. Changes will be communicated through appropriate channels.
- Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chennai, Tamil Nadu.
- Contact Information
For any queries or concerns:
Email: [email protected]
Phone:
